![]() ![]() "This allows for the rider to be matched with the best-located driver." "Riders who choose Wait & Save will always pay less than they would for a standard Lyft ride, and typically the longer they need to wait, the more they will save," the company said in a statement. In May 2020, the company introduced its Wait & Save program to provide riders the option of a lower fare for a standard ride in exchange for dealing with a longer wait time. Read more: Taxis are back in vogue as Uber and Lyft shortage continues For drivers, it continues to be a great time to drive with drivers in top markets earning significantly more than they were pre-pandemic." "We've added thousands of drivers in the past few weeks and it's already leading to a better rider experience with wait times down more than 15 percent nationwide, and down 35 percent in some major markets. "Earlier this spring, as vaccines rolled out and people started moving again, we began to see the demand for rides outpace the number of available drivers, " a Lyft spokesperson told me via email. Pre-pandemic, NYC taxis and rideshares were servicing more than one million rides per day, and are prepared to meet that threshold as rider levels bounce back.īoth Uber and Lyft, the two most popular ride-sharing companies in the U.S., acknowledged recovery efforts to address long wait times due to driver shortages initiated by the pandemic, as well as increased earnings potential for drivers. "Though there are occasional wait times for a taxi or rideshare, there are a sufficient number of TLC-licensed drivers and vehicles operating to service current passenger demand, which is averaging four million rides per week," a TLC spokesperson said. Speaking of taxis, the NYC Taxi & Limousine Commission (TLC) confirmed what they referred to as "occasional wait times." Read more: Maui mayor asks airlines to send fewer visitors to the Hawaiian islandĬlint Henderson, TPG's senior news editor, who has been in Hawaii for the past two weeks, says he has been checking Uber/Lyft daily and finds a minimum 25-minute wait, in addition to a message notifying him that there are few to no cars available. The driver shortage situation has been further agitated in places like Hawaii, where the rebound of tourism has contributed to a rental car shortage. There was one Lyft driver who kept picking me up and claimed he was 'the only Lyft driver working in this town.'" "In Laguna Niguel, there were no Uber rides available during my two-night stay. I kept getting notifications that my ride was delayed," said TPG points & miles editor Ariana Arghandewal. ![]() "I waited over two hours for a four-mile ride to San Diego Airport last month. ![]() In reporting this article, I received more than 200 responses from TPG readers sharing recent experiences of long wait times and increased fares at cities throughout the country, some of which I will share throughout this story, along with anecdotes from TPG staff. The ongoing labor shortage has been only been exacerbated by weather-disrupted travel this summer amidst a post-pandemic travel surge across the country. The pandemic has resulted in a labor shortage in the gig economy, and the results of this shortage are no more evident than with ride-sharing services, where users have reported experiencing longer than usual wait times at airports - namely for Ubers, Lyfts and taxis.įor more TPG news delivered each morning to your inbox, sign up for our daily newsletter. ![]()
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